Get a final-sale clothing exchange approved with a polite ChatGPT email
In store, Aritzia staff refused to exchange a hoodie and sweatpants that didn't fit because they were final sale. TikToker @shescutesy emailed customer service with a request ChatGPT wrote, and it was approved. The new sizes were out of stock, so she got a gift card instead.
Try it yourself
What you get
A short, professional exchange request you can send to customer service after an in-store refusal.
Tools
- ChatGPT
- Order number and item details
Steps
- Note what you bought, the order number, and why it didn't work (for example, the fit).
- Ask for a polite email asking for an exchange instead of a refund, and point out that the store loses no money.
- Send it to customer service, not the store, and be ready to accept store credit.
Copy-ready prompt
Write a short, polite email to [store] customer service. I bought [items, sizes] on [date], order [number]. They were marked final sale, but they don't fit as expected. I'm asking to exchange them for [size], not for a refund, so the company doesn't lose money. Keep it friendly and under 120 words.
Watch out: Final sale is the store's policy, so goodwill isn't guaranteed. Commenters were split on whether asking was fair.
Proof / source
Second-hand report News write-up of the shopper's TikTok video showing the email.
In their words
I kindly request that you allow me to exchange these items for medium size, as it will not result in any loss of money for your company
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