Run three restaurants' policies, pricing checks and complaint replies with ChatGPT
Ted and Tami Taylor, who own three quick-service restaurants in New Mexico, use ChatGPT to draft required health procedures, reply to customer complaints and write a social media policy. An HR firm later reviewed that policy and left it unchanged. They also compare menu prices with local competitors.
Try it yourself
What you get
Drafts of required policies, polite replies to complaints, and a menu price comparison against nearby competitors.
Tools
- ChatGPT
Steps
- When a new regulation lands, ask for a first-draft procedure, then check it against the official requirement.
- Paste customer complaints and ask for calm, specific replies to edit.
- Ask for a handbook policy on gaps like social media, and have a professional review it.
- Before raising prices, give it competitor menus and your delivery markups and ask where you'd become uncompetitive.
Copy-ready prompt
I run [type of business] in [city/state] with [number] locations. Help me with: [pick one] A) A written procedure for [new regulation]. Here is the official requirement: [paste]. Draft it in plain steps staff can follow. B) A reply to this customer complaint: [paste]. Apologize where we're at fault, be specific, and offer [remedy]. C) A price comparison: our menu [paste] vs competitors [paste]. Include delivery-app markups of [X]% and compare value per [size/weight]. Flag any increase that would make us the most expensive option.
Watch out: This story comes from the tool's maker. Have a professional review legal and HR documents, as the owners did.
Proof / source
Second-hand report Customer story published by OpenAI (the maker of ChatGPT), not an independent source.
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